Finding The Right People For The Right Role

Here at Shawthorpe Recruitment, we have a range of administrator roles available in Telford so if you are looking for the next step in your career, speak to us now and we will help you on your way.

An administrator assistant role in a business is sometimes overlooked but is valuable to ensuring that a business runs with optimum efficiency as an organised business can get this done much quicker than one that isn’t. The role usually involves working in back support offices to keep the business running. Though in some businesses, administrator roles can have cross over duties similar to sales and receptionist / customer service roles, whilst in others the administrator can be a separate entity altogether.

When we meet to discuss roles with you, we will make sure to understand what your preferences are and where your skillset lies so that you will be recommended for the best positions for your ability.

Typical duties can include:

  • Dealing with customer enquiries on the phone and email.
  • Transferring calls to the relevant departments.
  • Updating CRM systems with the customer contact information and recording conversations had with the client.
  • Updating spreadsheets.
  • Booking and rescheduling appointments for business management.
  • Taking card payments.
  • Liaising with management, contractors and other functions of the business to ensure things are working smoothly.

For these roles you will usually be expected to have the following skills:

  • Strong IT skills – especially in programs such as Microsoft Word, Microsoft Excel and Microsoft Outlook.
  • Attention to detail
  • Excellent customer service skills – this can also mean a friendly and personable manner.
  • Being able to work on your own initiative.
  • Organisational skills
  • Preparedness to go the extra mile to keep customers happy.

Here at Shawthorpe we have a range of positions available, from part-time roles with up to 20 hours a week to full time roles, as well as contracted and temporary positions.

One of the great advantages for people looking for an admin job is they are indispensable for almost any business and business function so there are plenty of opportunities in the sectors we work with, including:

  • Legal
  • Marketing
  • Finance
  • HR
  • Manufacturing
  • Engineering
  • IT
  • Technical

Why choose Shawthorpe?

Shawthorpe are a professional recruitment and human resources specialist based in Telford and serving the entirety of the UK. We work with many companies and can help to find a role local to your area.

We also have four key values: honesty, consistency, dependability and reliability and these extend to the people we are trying to recruit, as well as the business we work with to attract the best staff. We will always have a chat with you before putting you forward for any role so that we get an understanding of your skillset and therefore find the right roles for you, increasing your chances of finding the next step in your career.

We will also provide you with the right preparation for any job interview and share as much information as possible, supporting you on your journey to becoming hired.

We also have invested in our recruitment app where you can register your interest online. Here you can give us all of your necessary details and we will do the work to match you with the best roles.

Why should I use a recruitment agency over a job board site?

Whilst a job board can be a great way to use search terms to find roles there are some disadvantages with going down this route.

In most job boards, companies are allowed to list their own vacancies and often have free rein over what positions they can post and how long they are posted for. This can sometimes mean that businesses post positions just to see what is out there without a real intention of recruiting, or sometimes can leave positions open even after they have been filled! This can lead to frustration and false hope for candidates who apply for roles and end up not getting anywhere.

It can also be quite overwhelming at times when using the job boards, with often hundreds and even thousands of job postings to sift through to find one that fully matches your skillset.

Not only that it can be surprising to think that many job boards don’t really value finding long term employment for people who look for jobs on there. This is because many of the job boards charge an advertising fee for keeping a listing on a site (or for displaying it prominently) which means that the longer a job is vacant the potential for the job boards to earn more money increases. Likewise, if a user finds the perfect job role and never uses the service again then that is also potential revenue lost, which can be why the searches on these sites show a large number of roles.

Here at Shawthorpe, we only list roles for positions at companies we work with and we know these positions are available and ready to be filled. We also provide many HR services to businesses that we work with so it is important for our company to find the most suitable candidate for the role as part of our service for our client, which involves creating policies, maintaining employee records and working with business owners to grow and nurture the teams they have.

You will also benefit from our personal knowledge of the companies and those people likely to be interviewing you, as we will pass on this knowledge to you so you can arrive at your interview confidently and hopefully increase your chances of a successful hire.

If you would like to find out more, then please get in touch with us on 01952 263973 and our team will be happy to assist you.